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  • Cafe Barista (Part-Time)

    Posted: 05/03/2021

    SUMMARY/POSITION OVERVIEW

    This job contributes to the success of the CrossRidge Café by ensuring service and Cafe standards are met. This is accomplished by providing customers with prompt service, quality beverages and products. The CrossRidge Café and its Partners and patrons should experience a friendly, upbeat and clean atmosphere.

     

     

    REPORTING RELATIONSHIPS

    • Reports to and receives assignments from the Café Supervisor.

     

     

    PRIMARY DUTIES & RESPONSIBILITIES

    1. Develops enthusiastically satisfied customers all of the time
    • Welcomes and connects with every customer
    • Discover customer needs and appropriately suggests product with every customer to enhance service
    • Responds to customer needs while demonstrating a Christ-like attitude
    1. Provides quality beverages consistently for all customers
    • Prepares Café beverages according to standards
    • Follows health, safety and sanitation guidelines for all products
    1. Maintains Quality store operations
    • Follows store policy and procedures for operational flow at each station
    • Follows standards for merchandising, stocking, rotating and storing products
    • Performs cleaning tasks in accordance with the cleaning standards and works as a store team member
    • Presents oneself professionally
    1. Contributes to store profitability
    • Follows cash handling procedures and cash register policies
    • Follows inventory stocking and recording guidelines
    • Contributes to store goals for increasing sales and improving profits
    1. Takes responsibility to learn all aspects of the barista position
    • Is responsible for self-initiated learning
    • Learns and demonstrates all performance standards listed in the Core Learning Journey
    • Ensure exceptional in-store experiences for Partners through exceptional service

     
     
     
     
    JOB REQUIREMENTS
    • Previous Café experience preferred
    • Knowledge of customer service techniques
    • Enthusiastic, self-motivated and customer service driven with a commitment to retailing
    • Ability to work flexible schedules including evenings and weekends as dictated by the needs of the business
    • Must be able to demonstrate effective interpersonal, written and verbal communication skills
    • Exhibit the ability to communicate with people of multi-cultural and theological backgrounds and work with minimum direct supervision
    • Must be a team player and exhibit the ability to work in a team environment that crosses internal and external organizational boundaries as well as multi-cultural and varied theological backgrounds
    • Ability to lift and pull down boxes weighing up to 25 pounds
    • Ability to climb up a library ladder 4 feet
    • Ability to respond well to change
     
     
    EDUCATION
    • High School graduate and some college preferred
     
     
    COMPUTER SKILLS
    • Preferred: Demonstrated high level of proficiency in Microsoft Word, Excel, and Outlook.
    • Preferred: Have a background in POS system.